Business communication mcqs solved pdf

1. Communication is a ______________

1. one way process.
2. two way process.
3. three way process.
4. four way process.

2. Communication saves time in

1. internal communication.
2. interview.
3. oral communication.
4. schedule.

3. Realizing the potential of the self is part of the

1. communication development.
2. language development.
3. skill development.
4. personality development.

4. The term communis derived from ______________ word.

1. Greek.
2. Latin.
3. Chinese.
4. English.

5. Posters fall under ______________ communication.

1. oral.
2. visual.
3. written.
4. spoken.

6. On the ______________ it is possible to get immediate feedback

1. letter.
2. telephone.
3. e-mail.
4. fax.

7. A group discussion of a real life situation with in a training environment is ______________

1. discussion.
2. listening.
3. case study method.
4. all of the above.

8. The information the receiver gets is called ______________

1. message.
2. output.
3. input.
4. source.

9. Communication is the ______________ of business.

1. Backbone.
2. life blood.
3. nervous system.
4. both (1) & (2).

10. ______________ are welcome, for it is not obligatory to accept them.

1. suggestion.
2. order.
3. courtesy.
4. complaint.